Privacy Policy

Palmetto Spring's Irrigation, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for services.

Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, email address, and mailing address when you submit a form or contact us directly.
• Service inquiry details — information about your property and the services you're requesting, such as your address and the nature of your irrigation or outdoor lighting needs.
• Usage data — basic analytics about how visitors use our website, including pages visited and general location data (county/region level). This data does not identify you personally.

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and provide estimates
• Schedule and fulfill service appointments
• Send confirmations, follow-ups, and service-related communications
• Improve our website and understand how visitors use it

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Text Messaging and SMS Communications

If you provide a mobile phone number, we may contact you via SMS to confirm appointments, provide service updates, or follow up on inquiries. Message and data rates may apply. You may opt out at any time by replying STOP to any message we send.

By providing your phone number, you consent to receive text messages from Palmetto Spring's Irrigation, LLC. We do not share your phone number or messaging consent with third parties for their own marketing.

Cookies and Tracking

Our website may use cookies and similar technologies to understand website traffic and usage patterns. These are used solely for analytics purposes and do not collect personally identifiable information. You can disable cookies in your browser settings if you prefer.

Third-Party Services

Our website may use third-party tools for scheduling, forms, or analytics. These services have their own privacy policies governing how they handle your data. We only work with reputable providers and do not authorize them to use your data for any purpose beyond what is needed to provide the service.

Data Security

We take reasonable precautions to protect your information from unauthorized access or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request that we correct or delete your information
• Opt out of any communications from us

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Palmetto Spring's Irrigation, LLC
P.O. Box 80145, Simpsonville, SC 29680
Phone: 864-369-5166
Email: palmettospringsirrigation@outlook.com

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